Flutterwave: No hack customer’s accounts remain safe

“Monies are intact; customers are fine.” “There is no hacking,” Ms. Akomolafe-Kalu

Nigerian financial technology heavyweight, Flutterwave has debunked rumors of a breach into their security systems.

Flutterwave informed customers that it has cutting-edge security features to prevent any breach and that transactions were going off without a hitch, putting to rest hacking rumors that earlier in the day left users in a panic.

In an interview with reporters, Yewande Akomolafe-Kalu, head of storytelling and branding at Flutterwave, disclosed that although some users had their login information compromised, Flutterwave was not to fault.

But, as soon as the firm became aware of the compromised accounts’ odd and suspicious behavior, it immediately blacklisted them to protect the affected accounts and users.

On Sunday, Ms. Akomolafe-Kalu told reporters that there was no hacking. Customers are fine, and the money is still there.

The company routinely advises customers to whitelist their IP address and use two-factor authentication to lock their accounts safely, Ms. Akomolafe-Kalu said in response to the question of how customers should safeguard their accounts from scammers.

She issued a warning that users who have not yet turned on these security features may be vulnerable to attacks.

Gurbhej Dhillon, chief technology officer at Flutterwave, claimed that the fintech firm has made deliberate investments in pricy and dependable licenses like PCI-DSS and ISO 27001 to ensure the protection of their users’ financial information.

Flutterwave reiterated its commitment to assisting harmed users when and where appropriate while emphasizing that no money was lost.

The company highlighted in a statement, “We want to confirm that no user lost any funds, and we take satisfaction in the fact that our security mechanisms were able to address the issue before any harm could have been done to our users”.