9mobile has rolled out a special hajj roaming offer for Nigerian pilgrims so that they can enjoy an affordable roaming experience for voice calls, SMS, and data while on pilgrimage in Mecca, Saudi Arabia.
The Hajj Special roaming offer, valid until August 31, 2023, presents an opportunity for 9mobile customers to enjoy significant discounts on calls, data, and SMS while roaming in Saudi Arabia (specifically on the Zain network) during the Hajj period. This offer also includes the added benefit of free incoming calls.
With this offer, customers can make voice calls within Saudi Arabia and back to Nigeria at a low tariff of only N60 per minute. Similarly, SMS within Saudi Arabia and back to Nigeria will only cost N30 per SMS, and data usage will be charged at 5 kobo per kilobyte (N0.005k/kb). Additionally, customers will receive 200 minutes of free incoming calls upon a one-off or cumulative recharge of N5000.
Kenechukwu Okonkwo, the Director of Product Innovation & Business Development at 9mobile, highlighted the purpose of this special offer. He emphasized that it was designed to keep 9mobile customers performing the Hajj connected with their loved ones at affordable rates, eliminating the need for obtaining a local SIM card during their brief stay in the Holy Kingdom. The offer allows customers to make calls, send messages, and browse the internet with their 9mobile SIMs at cost-effective rates, while also receiving calls from Nigeria free of charge. It is important for customers to ensure that they roam on Zain, Saudi Arabia to avail themselves of these special roaming benefits.
Okonkwo further reaffirmed 9mobile’s commitment to its customers by prioritizing quality, innovation, and customer-centricity. The company strives to provide seamless connectivity and enhance communication among loved ones through qualitative and innovative products and services.
9mobile continues to enhance customer value by introducing exciting offers that enable customers to do more without incurring additional expenses. This commitment is further demonstrated by the telco’s significant investment in network modernization, upgrades, and the installation of new telecom sites. These endeavors aim to improve service delivery, enhance the network experience, and ensure a competitive market presence.